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Frequently Asked Questions

How do I track my order?

Once we have shipped your order, we will send you a shipping confirmation email, which will include an 'order tracking code'. This code will allow you to check your parcel directly on the tracking page, so you can follow live tracking updates!

Please enter your tracking number we've sent you in Shipment update email here.
* You may see "This number can't be found at this moment.." for orders in very early stage in the shipment process.
Please check back again in a couple of days in that case.

How long does shipping take?

We ship our products to all over UK and Europe as quickly as possible, free of charge. After you place an order, your order will be processed immediately and delivered to you within 6-11 days.

Can I return or exchange it?

We love "Aslan Home" and we're sure you will too! That's why we offer a 30-Day, Risk-Free Trial. If you don't like it, we'll exchange it or refund your money.